Michael is one of our main customers from Australia, who purchases big amount of caravans from our factory every year.
Before we knew Michael, he made business with another Chinese supplier for 3 years. With the increasing demand for RV in Australia market, that supplier cannot meet his request any more. With the recommendation of his friend, Michael got in touch with us successfully on Alibaba. And placed a sample order after having on-site visited, When received the sample, he found one of body part was missing. After checking with our engineers and production department, we found that the part is not in customer’s drawing. Cherishing the business relationship, we produced a new part to him immediately. Luckily, the customer was very satisfied with the caravan after doing the road test.